Look good as pair but the Refridgerator won't last
Frustrato
4/5/2019
We designed our kitchen with both all fridge and all freezer units.The first set were Woods, and the first fridge lasted 5 years, and when we had to replace it the design had changed due to the Woods brand being bought out by Whirlpool, so we had to buy both units again so that they'd match. We used the first freezer as a spare one in the basement. Second fridge lasted 4 years, and then the compressor died so we replaced it. Third fridge lasted 9 months and the compressor died, however extended warranty replaced the compressor which only lasted 1 1/2 months. I'd call that 4 fridges in less than ten years, which is very poor. Side note both Freezers are still going strong.
Needless to say we are abandoning the fridge only idea and going with two combination units with left and right doors to make it look like it was designed for that.
I have been told that the fridge only unit causes the compressor to cycle on and off more frequently than the combination units, thus shortening it's lifespan?
Whirlpool is giving us a full refund towards the purchase of the new Kitchen Aid unit which are made by them as well but I'm quite confident that they will be fine... but time will tell and I'm buying extended warranty just in case!
If Whirlpool could perfect the unit it's the perfect solution for large families...
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Value
Poor quality - not made to last
cc gf
11/20/2018
I bought this refrigerator twice. The first time it lasted just over three years. The second time it lasted a bit over five years. My appliance repair guy claims that it does not pay to service the fridge. I will not be replacing it with the same model again even though I have a matching freezer. (I can't afford to keep on replacing my refrigerator every few years.) Whirlpool's costumer service was also very disappointing.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
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Quality
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Value
A nightmare!
Vivian2
11/4/2018
Had to buy the sidekick set due to kitchen was built for them. On second set....The refrigerators quit cooling. First one lasted 12 years....Had to live without one for 41 days before it was repaired due to part on back order through a company of poor business with the appliance repairman sent by whirlpool. Diagnosed it As a bad compressor. Took weeks for one to come in then was told carrier broke it had to reorder another one from whirlpool! Finally got the man to come put it on and it's still not cooling up to the temperature it should be. I am so disappointed with the whole mess of fooling with the lazy EZ Appliance Company and Whirlpool who kept me on hold for over an hour almost every time I had to call them. Total nightmare...so discusted with all of this I could cry. Second refrigerator lasted one year 11 days....whirlpool did pay for the repair less service call but now I am going to have to call them back and tell them it's at 53 degrees instead of the 33 degrees it's suppose to run. I will remodel my kitchen before I buy another sidekick refrigerator from them.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Quality
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Value
Nothing but issues
Kevigil
10/23/2018
We purchased both the stand alone freezer and refrigerator as part of a custom designed kitchen in 2013 along with 4 other whirlpool appliances. We had to replace the auto defrost part on both the freezer and the fridge within 2 years - after the warranty expired. In the past 10 months we have had to charge the fridge with gas twice and it still will not maintain a cool temperature. Now we either have to A. replace both so they match, B. have mismatched units in a custom kitchen, or C. re-configure our custom cabinets to accommodate a standard refrigerator freezer. At this point, we have spent over $700 on parts and repair costs on 5 year old appliances.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
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Quality
Soundlevels
Value
Great size.... but badly made!
Cindy213
9/13/2018
I bought this refrigerator for my business. Only to have to service it 3 months later. It stopped cooling from one day to the next. Unfortunately Whirlpool didn't cover my purchase because it was apparently an old model and it was out of warranty. (Remember I bought it new 3 months ago) I finally got someone to come and check it and the repair man said I had to pay out of pocket for this service because it wasn't under warranty. Yet whirlpool made this appointment for me. Customer service is horrible by the way. In short I finally found a reliable appliance repair man and he said these refrigerator are not good because you can't get to the hoses that may have the leak. He refilled it with the freon and know it cools again. I will have to refill it but unfortunately I can't afford a new refrigerator at the moment.
Originally posted on Whirlpool.com
No, I do not recommend this product
Incentivized Review
Capacity
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Looks nice but won't last
bkirk12
8/24/2018
We purchased both the fridge and freezer in 2013. Both of them had to have the defrost timers replaced within the first 2 years. Now, just like all of the other reviews, the compressor went out in the fridge. Parts alone are over $1,000!! Now the fridge is discontinued and we had custom cabinets built around these appliances. Complete junk. I wish i would have read these reviews before purchasing. I will not purchase another Whirlpool appliance again.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Value
Constantly being worked on
Skikats
8/21/2018
We built our kitchen around the sidekick. After the first 1-1/2 years the fridge or freezer has been worked on every year. Tried contacting Whirlpool but received no response. Now American Home Shield is replacing literally everything in the unit! We bought all whirlpool appliances because of their reputation. So sad that the brand is not what it once was. Too bad the company didn't care to take care of their customers. We are no way 14 years into owning these money pits.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Quality
Soundlevels
Value
Poor Quality Refrigerator
Rankin36
8/14/2018
We purchased a home that has the Whirlpool Refrigerator and Freezer. The Fridge is not 4 years old yet and it needs to be replaced. I contacted Whirlpool as this model has been discontinued so I asked about the newest model. The customer service representative informed me that there is no guarantee that the stainless steel on the new fridge will match our existing freezer. If we want the stainless to match that we would need to replace both appliances that are not 4 years old. I also asked if the door from the old fridge would be interchangeable with the new fridge because we thought we could take the door from our existing fridge and put it on the new one to solve the different stainless steel problem. The customer service representative said that the doors on the old and new fridge will not be interchangeable. It is disappointing that the quality of Whirlpool appliances is no longer what it used to be. For a fridge to be broke and need to be replaced in less than 4 years speaks volumes about the quality. We now need to purchase new appliances and will be avoiding Whirlpool given the quality that we have seen to date.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Waste of money
Aroberts337
8/3/2018
This is my second review. After the first I was contacted by whirlpool. I missed the phone call and haven't been able to get anyone to call back since. That was 2 months ago. We just sent the refrigerator to repair for the 3rd time in 2 years and now have over $1000 in repairs. This is absolutely ridiculous!! Do not purchase this product unless you want to invest thousands in it!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Value
Compressor failed twice
Timmers
7/16/2018
I bought the matching fridge/freezer in 2003 and fridge compressor failed in four years and failed again 4 years later so bought brand new same unit and that compressor failed at two years, paid to have it replaced and it failed again at 4.7 years. No warranty or support from Whirlpool. Looks nice, but complete junk.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Quality
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Value
Disappointed!
tjrhaus
5/22/2018
Our refrigerator is not even 3 years old and it won't cool anymore. Freon issue within a closed system that is expensive to fix. Recommended to just buy new. No thank you!! An appliance should last longer than 3 years. Plus, I don't want to have to spend the money for a freezer to match. Bad decision buying these in the first place.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Quality
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Value
2nd time purchasing and both had same problem
WLKRS5
5/15/2018
We are on our 2nd sidekick set. First was purchased on '07 and we put approx $2K in repairs over 7 years before having to purchase new. We had to purchase the freezer also since they changed the look. Now, we're 4 years in with the new one and we're faced with the exact same problem as the first one. Does not cool and an entire fridge of ruined food and a $1500-$2000 repair bill. The only thing customer service could do is 'discount' a new one that they couldn't even get in stock for me. I would have to find a new one at a retail location and they cannot guarantee the slightly discounted price.
Now, we've spent over $8k in repairs and appliances and are at a loss for what to do. This is frustrating beyond belief and we are extremely disdain Ted that the company has not stood behind their product better. We are sort of stuck since our cabinets were built around this piece.
Please do your research prior to purchasing and if possible go with a higher end brand to lessen the chances of this continually happening.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
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Value
has worked well for 12 yrs
highfiverdad
11/9/2017
have had both units for 12 yrs had some coils repaired 5 yrs ago & am replacing gaskets on both doors as have been damaged over the years from excessive use .
Will replace them when needed with same units
Originally posted on Whirlpool.com
Yes, I recommend this product
Capacity
Design
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Quality
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Value
Died within 3 years
10/3/2017
This was built in to my custom home in the cabinets as a set with my freezer. The compressor on the fridge went out. So many other reviews say them same thing. Its beautiful looking and has worked well up until this weekend when it just suddenly quit. They are super expensive, and since they come in a set to get a new brand and replace both is over $3,000. Trying to decide if I want to fix it or just give up and get something different. Don't buy this one.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
DO NOT BUY, WILL NOT LAST
8/14/2017
Fridge is only 2.5 years old and quit already. Apparently a common issue with this product, I wish I had never purchased it. I would give it a zero stars. Now I need to replace both the fridge and freezer because they no longer make it. Another $3000, I will not buy whirlpool again or ever recommend any of their products.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
you'll get one good year.
stsmeby
8/8/2017
ran fine for one years, then got increasingly noisy. quit after 4 years. smaller motor does not mean high efficiency, it just runs more and wear out faster. previous freezerless frig lasted for 20 years, not made anymore so tried whirlpool. would not buy again or recommend.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
Easeofuse
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Innovation
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Quality
Soundlevels
Should have read reviews before purchasing!
7/12/2017
We are now on second repair trip for this model. Apparently it is Freon issue. $400-800 to fix. Thought about purchasing new one, but that is not an option since it is discontinued. Replacement model is a different size and I have matching freezer☹️.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
Easeofuse
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Innovation
Performance
Quality
Soundlevels
Horrible
Kathy in California
5/17/2017
This refrigerator died after about 11 months. The parts to fix it are no longer available. It was under warranty so Whirpool is offering to buy it back after 45 days without a refrigerator! The problem is we have the matching freezer which is still working. Can't replace just the refrigerator so Whirlpool should also buy back the freezer. I don't know if there are any other units that will fit in space that was customized to fit these units. What a piece of junk!
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
DON'T EVEN THINK TO BUY THIS FRIDGE
GEORGES D
3/1/2017
DEAD AFTER ONLY 3 YEARS, NO MORE PARTS, DISCONTINUED.THE WORST FRIDGE I'VE EVER HADWHIRLPOOL WON'T HAVE ME AS A CUSTOMER ANYMORE, AND WILL LET PEOPLE KNOW MY RECOMMENDATIONS THROUGH SOCIAL NETWORKS.SHAME ON YOU WHIRLPOOL
Originally posted on Whirlpool.com
No, I do not recommend this product
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Quality
Soundlevels
Pretty nice
9/18/2016
Nice refrigerator. Could have regular shelves on the door. The light went out and the plastic around it melted, but Abt is coming out to review this.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
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Extremely disappointed in life of this appliance
7/27/2016
In April of 2013 my husband and I purchased the Sidekick Refrigerator EL88TRRWS03 as well as a matching Freezer for our new home. We began to have problems with this refrigerator in August 2015 and to date, we have spent $872.05 on 4 different service calls by an authorized Whirlpool repairman to repair our refrigerator. Not only have we spend a large amount of money but during this time our refrigerator was being serviced we have been WITHOUT a refrigerator for a total of 100 days and it is now no longer working. We purchased the refrigerator and freezer units as a matching pair. The models have now been changed and in order for me to keep a matching pair, I now must replace BOTH units although the freezer continues to work fine. What is even more frustrating is that it appears from reading reviews on this site that this was a KNOWN problem with this appliance. In my opinion, Whirlpool has an obligation to make this right by the consumer. I am contacting the Better Business Bureau. I have had numerous Whirlpool appliances over the years and have always had very, very good service. I am so disappointed with this product.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
Performance
Quality
Terrible quality
Fed up with Whirlpool
4/27/2016
When we purchased our home and they had an older model Whirlpool, all refrigerator, which remained when we took possession. It lasted 10 years from new. We replaced it with a new Sidekick in April 2013. By October 2013 we had to replace it AGAIN! Luckily it was under warranty and replaced with another new one. It is now April 2016 and it has died again. I'm so disappointed in the reliability and quality of the product, especially one that cost over $1500 (CDN). I will replace it with another brand if I can find one that fits within our cabinetry.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
Easeofuse
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Innovation
Performance
Quality
Soundlevels
Super Fridge!
Greek Chef
3/14/2016
We are really happy with the capacity of this refrigerator! We can put 3-4 pots of left-over food and sauces in it easily. This is very important to us because we have an older kitchen that doesn't fit deep and wide refrigerators. We bought a counter height/depth freezer for our meat and vegetables. This refrigerator looks sleek, and is very quite. I'm only disappointed that after nearly two years, the thermostat broke down and it is slightly freezing our milk and other liquids. Otherwise, when the refrigerator is working properly, it maintains our food at an impressive even temperature from top to bottom. Enjoy!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Soundlevels
Spacious
10/26/2015
I bought a year ago - I like that it's spacious and fulfills the need of my huge family but just after 14 months I have had to service it where it's compressor stopped working and the gas leaked, so I'd advise to buy an extended warranty with it.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
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Awesome fridge!!
9/16/2015
Have the matching freezer as well awesome pair tons of space and they look expensive as well!!!
Originally posted on Whirlpool.com
Yes, I recommend this product
Just installed...
MI
7/28/2015
This review is only for installation and aesthetics. We have yet to use it as it is still cooling.We did have a professional appliance installation company install these units with the trim kit.Overall it did not seem like too hard a job to put together the trim set and slide the fridge and freezer into place. However, there was a bit of tweaking to get two separate boxes (the fridge & freezer) and trim kit to all look as one unit. Total time of install start to finish was close to two hours.Here are the various tweaks they had to make while installing:1. Needed to make their own levelers as the units did not have their own. (so, initially the units looked like they were leaning back)2. Lots of adjusting on doors to make sure they were even with one another and still level. Sort of a standard with any fridge install but a little tricker being two different units.3. The center trim kit that goes between the units was keeping the fridge from closing completely - need to assure spacing is accurate between both units from top to bottom.The main thing the installer left me with was that these are two separate units and only connected by a small plate at the top. So, it is possible that we may experience some movement when opening and closing the doors.It would seem that the design should be updated so that there is a bracket in the middle that connects both units.This way you would have a connection that runs the height of the unit keeping an even gap, creating more connection than just the small plate at the top, and would also provide a place to attach the center trim.Overall, it looks great and has met our expectations for the overall look in our kitchen. If you bought or are considering purchasing these items it is because you don't or can't spend 10k+ on a big sub-zero - I don't blame you. If they operate as good as they look, we will be very excited.I do have a small level of concern regarding the negative operational reviews but I'll see what happens with our units. Our cabinets were custom built for these units so it is not an easy change if these go belly up...but lets think positive.Once, my units get to temp and we can start using I will leave an operational review.
Originally posted on Whirlpool.com
Yes, I recommend this product
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The Best!
madonna219
12/11/2014
I had to purchase a new refrigerator when my old one was too expensive to repair. I am a caterer and decided I needed a full refrigerator for my kitchen. The sidekick I bought has been the best decision I have made since starting my business.
Originally posted on Whirlpool.com
Yes, I recommend this product
Design
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Innovation
Performance
Quality
Soundlevels
LOVE my All Refrigerator & Freezer!!!!
SStockman
12/11/2014
Purchased the All Refrigerator & Freezer for our new home, Best purchase we have made. Love the clean look, and it allows plenty of room for all the food I need to feed my family of 5. Always receiving compliments!!!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Great feature with no freezer!
blue moon
11/10/2014
Much needed fridge space for office kitchen. We had a smaller fridge, always overfilled with a poorly utilized freezer. This 18 cu ft fridge only was the answe to our issues.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Soundlevels
Excellent Product
Gizziboo
11/9/2014
This purchase was to replace a competitors product that failed at the 5 year mark. Although the same size, we can store more items more efficiently. A great purchase.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Soundlevels
Sidekicks is a Good idea
11/7/2014
The choice was dictated by the existing 10 yr old WOODS (Kenmore) refrigerator unit which started to leak, but there were no parts available. Our Kitchen cabinets were designed to accommodate only the sidekick design. The new units work well but there is no easy way to level and align the units once there are in place. There should be a way to adjust the rear from the front. Also they are a little noisier than the previous unit. The look has been improved by the stainless steel handles. Hopefully they can be serviced without moving them.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Soundlevels
Great fridge
Lucci2k
11/5/2014
I bought this fridge two months ago and I like it a lot. Space is good and so is lighting. Down point, a little noisy when it starts and fruit and veggie compartments are a little small.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Soundlevels
Great
9/23/2014
We bought both the refrigerator and freezer set them as a side by side and love them
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Soundlevels
satisfied to date
chfgreg
9/23/2014
owned for 2 mos. and still satisfied; specs actually list as 17.7 cu ft; adjustable shelves and large deli box are very good design features; 2 fresh veg and fruits boxes at bottom are adequate, but use the attached shelf for addition fresh veg storage
Originally posted on Whirlpool.com
Yes, I recommend this product
Whirpool fridge and freezer
Burnsy
9/21/2014
I bought both fridge and stand up freezer a couple of months ago. I am very pleased with both....I had black appliances but had to buy stainless steel...I love it
Originally posted on Whirlpool.com
Yes, I recommend this product
Design
Easeofuse
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Quality
Soundlevels
Great fridge!!
Joonbug
9/14/2014
We bought this fridge a month ago and absolutely love it! So much room for everything we need to put in fridge. For our family of 5 it works perfectly!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Innovation
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Quality
Soundlevels
Dream Sidekicks!
joycrazy
9/9/2014
We've wanted sidekicks for 3yrs now and we always said when the fridge goes. Well we couldn't wait any longer so we went for it and we love them. We were thrilled to find them in white; perfect for our key lime green and white color scheme. They are so quite and with the wheels a breeze to move! Sidekicks are also extremely practical because we are only going to get older and with a chest freezer you have to dangle over the side with your feet in the air to get something out of the bottom. That's after you had to dig all the other items you didn't out so you could find it in the first place. With our sidekicks it's fantastic to have a Fridge that can hold so much more and a Freezer where it's easy to find everything and even easier to get to it!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Good Value!
Jim77
8/23/2014
This frig has no freezer; which is a perfect idea if one has the room for a nearby only-freezer. After four months, we are very happy with this Whirlpool.
Originally posted on Whirlpool.com
Yes, I recommend this product
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The Right Amount Of Space!
EightySix
8/22/2014
We were remodeling our kitchen and thought it would be an energy saver to have just one refrigerator and one freezer instead of an extra one of each in our garage. We love to cook and freeze meals for times we don't feel like cooking. The Sidekicks are about 1-1/2 times the size of the average refrigerator and freezer and do the trick very nicely. We had an ice maker installed in the freezer so we have plenty of ice. We're not fans of door water/ice dispensers. We love the sound of these units when you close the doors and they're sealing tight. Everything is easy to get to inside. Great value for the money!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Looks good on the outside
laura in Florida
8/16/2014
I first purchased my refrigerator inAug.2013 and by March of 2014 it broke down and was unable to be repaired. It was after replaced 2.weeks without a refrigerator. The new refrigerator did not work so now I had to wait another week before I could get a replacement delivered. That was in April 2014 it is August 2014 and it is working so far I keep my fingers crossed.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Soundlevels
Never again
hank417
8/15/2014
Temp would not stay correctly, very loud, door was so ajar that a repairman could not fix it. Replaced the complete machine with a different model.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
3 failed in 10 years
seaglass
8/10/2014
The Sidekicks line is a terrific idea, but the quality of the refrigerator is poor. I've had 3 refrigerators in 10 years. The last one lasted only 14 months, just out of warrantee. We had the same failures of the cooling system described by many other reviews. I will have to remodel cabinetry in my kitchen, but it would be sheer stupidity to purchase another Sidekicks refrigerator. Why would I think another would last?
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
First one lasted so long I purchased another
BJHOU
8/5/2014
Purchased my first one over 13 years ago. When it was time to replace I purchased another. Love the vast inside storage space and shelving.
Originally posted on Whirlpool.com
Yes, I recommend this product
Design
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Quality
Soundlevels
Looks great!
Tappan22
8/4/2014
Came with the house we purchased, they are new. Really like them. I saw them as we have matching freezer. The freezer has some thing I do not like. First how you can not open it back up right away after just closing it as it seal up. For the price the ice maker should standard and installed. The trim kits to go around both units are way over priced.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Quality
Soundlevels
GREAT PRODUCT.
OSAMA ABDERRAHIM
8/1/2014
I BOUGHT THIS 6 MONTHE AGO AND I'M TOTALY SATISFIED WITH THIS MODEL LOT OF SPACE AND VERY QUIET. I WILL RECOMEND IT TO ANYONE WHO IS LOOKING FOR A FREG WITH NO FREEZER.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Fantastic features
Susan speakman
7/31/2014
Very happy with my new fridge. Half my fridge not taken up by freezer on top or bottom! Lots if space and shelves are adjustable! Only downside is door is not reversible
Originally posted on Whirlpool.com
Yes, I recommend this product
Design
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Quality
Soundlevels
Looks Awesome!
donnaleigh
7/31/2014
Bought a full fridge / full freezer and get more compliments on it than I thought was possible for a fridge / freezer! It has become a focal point in our kitchen, and I LOVE it!
Originally posted on Whirlpool.com
Yes, I recommend this product
Design
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Performance
Quality
Soundlevels
dont buy
bigsteve666
7/28/2014
6 months out of warrenty it quit working repair man said $1000 to fix and he said it had a slow freon leak from the factory they offered to pay for half the parts but im not putting $700 in to it just to have it happen again.(loved the fridge till all happened)
Originally posted on Whirlpool.com
No, I do not recommend this product
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Quality
Soundlevels
Lots of Room, But Defective on Delivery
NWBigfoot
7/21/2014
We bought this all-refrigerator unit a month ago and really liked the features and having lots of room, since we already had a large chest freezer to store frozen food. However, almost immediately it became apparent that the noise the unit put out was beyond all reason - a howling that could be heard all over the house, right into the back bedrooms. Turned out that a copper pipe had been crimped through improper bending in the manufacturing process. Had to go through Whirlpool to get a warranty repair number. Fortunately the problem was obvious as soon as the back access panel was removed. The repair man fixed it on a return visit. Especially on a higher-priced item like this, you would think such a critical and immediately visible problem would have been caught by quality control before the unit left the factory, but not so. Now it is not exactly quiet, but the noise level is reasonable.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Quality
Soundlevels
Looks great on the outside, but totally failed 6 weeks from
LHmarin1
7/18/2014
I purchased my sidekicks end of April, 2014. I love the look of the sidekicks. The refrigerator completely lost all cold air end of June, less than 6 weeks after delivery. Just as I went shopping for 4th of July. It was a major break down. I had a fight with Sear's, as it had to be replaced with a new one. The "parts" were major and it would take 3-4 weeks to receive the parts, and then I would need to call back Sear's to fix! Which would be another 2 weeks! Sear's delivered a replacement last week, but it was dented and the panel in the back had been removed and was hanging with the screws all bent. Might be a display, as the interior was also dirty. I am now waiting for another delivery of the "new" sidekick refrigerator I purchased almost three months ago. The freezer seems to be working fine. But I am concerned. I have the sear's insurance coverage, but it's always a fightto get the appliance repaired by the Sear's techs- at least that is the experience I've had.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
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Innovation
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Quality
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